iwpet Privacy Policy

iwpet treats the protection of your personal data and transparency as a core value. This Privacy Policy explains in detail how your personal data is collected, stored, processed, shared, and protected when you use the iwpet website iwpet.app and its services (football, slots, live casino, lottery).

We do not sell or rent your personal data to third parties without your consent. The term "personal data" in this policy refers to any information that can identify you personally.

iwpet collects only the data needed to provide its services. The types of data collected are as follows—

1.1 — Information you provide

• Name, date of birth, email address, and phone number provided when registering an account
• Bank account or KBZPay / Wave Money / AYA Pay / CB Pay number required for payments
• National registration card or citizenship scrutiny card details provided during KYC (Know Your Customer) verification
• Messages sent when contacting customer support

1.2 — Automatically collected information

• IP address, device type, browser type, and operating system
• Pages visited, clicks, and navigation patterns within the website
• Session login and logout times, games played, and bets placed
• Data collected from cookies and similar technologies

1.3 — Information received from third parties

• Payment confirmations from payment service providers
• Verifications from KYC verification services
• Risk Check Results from Anti-Fraud Protection Partners

iwpet uses the personal information collected only for the following purposes—

• Account Management: Opening, verifying, and maintaining the security of your account
• Service Delivery: Processing football betting, slots, live casino, and deposits and withdrawals
• Legal Requirements: Meeting Anti-Money Laundering (AML) and player age / protection verification requirements
• Service Improvement: Analysing gameplay patterns to improve our services
• Customer Support: Resolving player enquiries and issues
• Security and Fraud Prevention: Protecting your account from unauthorised access and fraud
• Communications: Sending service updates, security alerts, and any notices needed to contact players

Your personal information will never be used for any purpose unrelated to iwpet's operations.

iwpet does not sell your personal information to third parties. However, we may share relevant information with the following partners as needed to deliver our services—

3.1 — Service Providers

Partners such as KBZPay, Wave Money, AYA Pay, and CB Pay who process payments, KYC verification service providers, and server / cloud service providers — these parties are bound by agreement to handle your information only for the purposes we direct.

3.2 — Legal Requirements

Personal information may be disclosed to the relevant authorities in response to a court order, legal submission, or requirement under applicable law.

3.3 — Business Transfer

In the event that iwpet's business is restructured, merged, or sold, personal information may be transferred. Players will be notified in advance if this occurs.

The iwpet website uses cookies and similar technologies (Local Storage, Session Storage). These technologies help the website function properly and improve your browsing experience.

Types of Cookies

• Essential Cookies: Required for session management and security — these cannot be disabled
• Functional Cookies: To remember your language preferences and session settings
• Analytics Cookies: To understand website usage patterns and improve our services

You can manage cookies through your browser settings. Please note that disabling essential cookies may cause some features of the website to not work correctly.

iwpet will retain your personal information for as long as required by law and as needed to provide our services.

• Active Accounts: Retained for the duration that the account remains open
• Closed Accounts: Retained until the end of the period specified under Anti-Money Laundering and legal requirements
• Session Logs: Deleted after the designated period for security review purposes
• Cookies: Varies depending on the type of cookie and your browser settings

Once the retention period has passed, data is deleted or anonymised using secure deletion methods.

iwpet has put in place a range of technical and organisational security measures to protect your personal information—

• SSL/TLS Encryption: All data transmissions are protected with SSL encryption
• Data Encryption: Stored personal information is encrypted so that no unauthorised party can read it
• Access Controls: Access to personal information is restricted to only the staff who need it
• Security Checks: Regular security audits and data protection training are provided to all staff
• Threat Monitoring: 24/7 monitoring is in place to detect and block unauthorized access and breaches

While no security technology can offer a 100% guarantee, iwpet is committed to providing the best protection possible.

Under iwpet's privacy policy, every player has the following rights—

7.1 — Right to Access and Copy

You can request to view the personal data iwpet holds about you.

7.2 — Right to Correct

You can request corrections to any data that is inaccurate or incomplete.

7.3 — Right to Delete

You can request deletion of your personal data to the extent permitted by law.

7.4 — Right to Restrict

You have the right to object to or restrict the processing of your personal data; please contact our customer support for this.

7.5 — Right to Data Portability

You have the right to export the personal data you have provided in a machine-readable format.

iwpet's services are for users 21+ only. We do not knowingly collect personal data from anyone under 21. Age is verified for every account through KYC checks.

If you believe that personal data of someone under 21 is held on iwpet, please notify us immediately at [email protected] — their data will be deleted right away.

iwpet may update this privacy policy from time to time in response to changes in law, changes to our services, or player needs.

If the policy changes, players will be notified via the website with the updated version posted. Continued use of the service after any update will be taken as acceptance of the revised policy.

For significant changes, notice will be given a set number of days before the changes take effect.

If you have any questions, requests, or complaints regarding this privacy policy, you can reach iwpet's data protection officer—

• Email: [email protected]
• Live Chat: Available on the website 24/7 in Myanmar language

We will respond as quickly as possible upon receiving your message and commit to answering any questions about your personal data openly and honestly.