Play responsibly and
safely with iwpet
Gaming should be entertainment, nothing more. iwpet provides tools and guidance so you can stay in control of your play.
What is Responsible Gaming
Gaming is a fun form of entertainment. However, in some cases it can lead to a loss of control that affects your finances, relationships, and health. iwpet is committed to making sure players can enjoy themselves safely.
Responsible gaming means staying in control of your money, time, and choices — playing for fun, not out of belief that you will win. Avoid chasing losses, and only play with amounts you can afford to lose.
iwpet's Responsible Gaming policy provides every player with self-control tools, the ability to set limits, and helpful information. Always remember that gaming is not a priority in life — it is a place to have fun, not a way to make money.
Players must be 21 or older
All players at iwpet must be 21 or older. Underage gambling is strictly prohibited. Parents and guardians can install parental control software on their computers and phones to prevent underage users from accessing the site.
Tools to help you control your gaming
Every player at iwpet has access to self-control features they can request at any time.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. This protects you from playing with more than you can afford. If you want to lower your limit, it takes effect right away; increasing it requires a waiting period.
Time-out
Set a short break for a period of your choice — from days to weeks — and temporarily lock your account. You cannot log in or play until the Time-out period ends. This is a good option for anyone who wants to step away from gaming for a while.
Self-Exclusion
If gambling is starting to feel like a problem, you can request a long-term Self-exclusion. Once excluded, a strict decision-making process protects you from easily reopening your account.
Session Time Reminder
You will receive a reminder as your play session gets longer. You can check how long you have been playing, adjust your session, and set a time limit on your play.
Loss Limit
You can set a maximum amount you are allowed to lose in a single session before you start playing. Once the limit is reached, your play stops automatically. This helps you build healthy money management habits.
Support
If you need personal help with your gambling, you can speak openly with our experts in Myanmar language via 24/7 Live Chat. Support can also immediately process account closures and limit requests.
Signs that gambling may be a problem
If you notice any of the following signs in yourself, we encourage you to contact iwpet Support.
- Continuing to play in order to win back money you have lost (Chasing Losses)
- Hiding your gambling from family or friends
- Spending money meant for rent or daily food on gambling
- Betting more than you originally decided to
- Neglecting work, studies, or family responsibilities because of gambling
- Feeling restless when not playing and being unable to control the urge to gamble
- Trying to stop gambling but continuing to play without being able to
If you notice any of these signs in yourself, there is nothing to be ashamed of — seeking help is an act of courage. You can reach us straight away through iwpet Live Chat.
How to request Self-exclusion
If you want to take a short break or stop playing for a longer period, follow the steps below.
Log in to iwpet
Log in to iwpet with your account and open the Account Settings section.
Select Responsible Gaming
In Settings, go to the Responsible Gaming section. You will find options for Deposit limit, Time-out, and Self-exclusion.
Set the period and amount
Choose the period (days / weeks / months) or, if you want a long-term exclusion, select the duration you need and confirm.
Contact Support (if needed)
If you are unable to do it yourself through Settings, you can request "I would like to request Self-exclusion" via 24/7 Live Chat. The Support team will process it immediately.
When your account reopens
You can only access your account again once the Time-out period has ended. Reversing a long-term Self-exclusion requires advance arrangement through Support.
How to keep gambling safe and enjoyable
Before you play, decide on the maximum amount you are willing to lose and do not go beyond it.
Decide how long you will play before you start, and stop when that time is up — use the built-in tools to enforce it, not just a promise to yourself.
Do not think of gambling as a way to earn income. Understand from the start that every bet can result in a loss.
Your judgment is impaired when you have been drinking or are under stress — avoid gambling at those times.
Beyond gaming, spend time with family, relatives, and friends to keep a healthy balance in life.
Do not take out loans or sell your belongings to fund your gaming. These are signs that point toward problem gambling.
Need Help?
Contact iwpet Support
If you have concerns about your gambling, you don't have to deal with them alone. iwpet's Customer Support team is available 24/7 in Myanmar language via Live Chat.
Whether it's setting account limits, restricting play time, or self-exclusion — the Support team will handle it directly for you. You can also reach us by email at [email protected].
Problem gambling is a treatable health condition. If needed, iwpet will help connect you with a qualified professional for guidance.
iwpet is ready to help you play safely
and responsibly
Whether you need to set limits, browse the FAQ, or explore games — we can take care of it for you.